1. What types of cameras do you sell?
At Nexisup, we offer both new and used cameras to cater to all types of photographers. Whether you’re looking for the latest models or a quality used camera at a more affordable price, we have something for you. Our collection includes DSLRs, mirrorless, compact, and action cameras, along with lenses and accessories.
2. How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. We accept various payment methods including credit cards and PayPal. After your order is confirmed, you’ll receive an email with the details and shipping information.
3. How long will it take to receive my order?
- Processing time: 2 business days
- Shipping time: 3-6 days via FedEx (Worldwide shipping available)
Once shipped, you’ll receive tracking details to follow your package’s journey.
4. Do you sell used cameras?
Yes, we offer a wide selection of used cameras that have been thoroughly inspected and tested for quality. These cameras provide an excellent opportunity to purchase high-quality equipment at a reduced price.
5. What is your return policy?
We offer a 30-day money-back guarantee. If you’re not fully satisfied with your purchase, you can return the item within 30 days for a full refund. Please ensure that the items are unused and in their original packaging.
6. Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us as soon as possible. While we process orders quickly, we will do our best to accommodate your request before the order ships.
7. Do you offer warranty on your products?
Yes, all our products, both new and used, come with a manufacturer’s warranty. The details and duration depend on the specific product. For more information, check the product page or reach out to us.
8. Do you offer discounts or promotions?
We regularly have special deals and promotions on cameras and accessories. To stay updated, sign up for our newsletter or check our Promotions page for the latest offers.
9. How can I contact customer support?
You can reach us through our Contact Us page or email us at help@nexisup.com. Our team is available to help with any questions, from product advice to order support.
10. Can I get personalized product recommendations?
Absolutely! If you’re unsure which camera or accessory best suits your needs, feel free to reach out to us. Our team is happy to offer personalized recommendations based on your preferences.